Frequently Asked Questions
Q
Are you a factory or a trading company?
We are a packaging source manufacturer established in 2022. We always respond to customers' urgent needs and concerns, and are committed to becoming an outstanding bridge leading us to success.
Q
When is your delivery time?
The delivery time is 10 to 30 days, depending on the product type, the selected mode of transportation and the availability of parts.
Q
What is the payment method?
Acceptable payment methods: telegraphic transfer, letter of credit, Western Union, cash. After the contract is signed, a deposit of 30% to 50% of the total payment for goods shall be paid, and the full payment for goods shall be settled before delivery.
Q
How is the after-sales service?
All products come with a 12-month warranty. When there are problems with the packaging, we will immediately provide technical consultation and solutions for our customers.
Q
How can I get a free quote and solution suggestions?
Please send us your inquiry. Our sales manager will contact you within 24 hours.
Q
Do you offer customized services?
Yes. Please leave your information. Our sales manager will contact you within 24 hours.